IT Infrastructure Services
Transform your IT landscape with effective infrastructure management solutions offered by RITEDESK Systems IT Infrastructure Services.
We differentiate the engagement with our:
Analytics Driven Transformation Model
Unique Position as Full Service Provider
Institutionalized Transparency & Flexibility
Tools and automation framework
Innovation partners and technology Centers of Excellence (CoEs)
Solutions We Offer
Datacenter Management Services: We support the design, transformation and operation of your datacenters and enterprise IT to improve agility, flexibility, reliability and reduce TCO.
IT Service Desk: We offer multilingual Service Desk Services across the complete spectrum - from basic IT helpdesk to enterprise service desk solutions. This includes complete ticket lifecycle management, proactive alerts monitoring, IT security and identity and access management.
Application Management Services (AMS): Our offering services include application operation, database management and middleware management.
Enterprise System Management (ESM): We provide professional and comprehensive solutions in line with industry standard frameworks, such as ITIL v3, to manage IT infrastructure. Our offerings include consulting, implementation, maintenance and support, and shared services.
IT Service Management (SM): Our Service Management framework optimizes the delivery and management of IT Services to achieve a sustainable IT environment with a road map for improving maturity levels.